Cisco: Fabrics Setup
Large undertaking with many evolving criteria as time progressed. I worked with a large team and had to simplify complex problems while also setting up and maintaining review calls.
Summary
Project Initiation
Lead and created user flows for this new fabric feature
Leveraged designs from other sources in the CX Cloud environment
Ensured consistency in user experiences across platform environments
Feature Introduction
Added ability for users to add “fabric” data sources to CX Cloud.
Considered various user scenarios and variables by creating user maps and flow diagrams.
Collaboration and Feedback
Engaged with engineer leads, project managers, and product managers.
Conducted review calls for wireframe feedback.
Received insights from the design manager and immediate team.
Leveraging User Patterns
Applied existing UX patterns from other projects.
Reached out to visual and content designers for assistance to ensure UX patterns could be utilized.
Design Iterations and Adaptation
Continued refining design flows based on feedback.
Addressed backend constraints during product development.
We added an entirely new feature to CX Cloud, which allowed users to add fabrics to CX Cloud. A lot of considerations had to be considered for this feature to work properly for our users. So it was really important that we as product designers took into account all possibilities that could occur depending on certain variables.
I first had introduction and follow-up calls with engineer leads, project, and product managers to understand what the asks were. And to understand what I needed to consider as I started to build out user flows in a map-like sequence.
To gather feedback I conducted review calls with the team at large on my initial wireframe flows. From here I got a much better understanding of the assumptions I had made and was able to continue design iteration based on that mentioned feedback. I also held review calls with my design manager to check through some of my flows when I had additional user experience questions. I also took time to present some of these designs to my immediate design team, to get a different perspective outside the project space.
In these flows, I was able to leverage user patterns I had previously set up for other projects. As things started to become clearer I reached out to my visual and content designers to get an assist from their perspectives. I held onboarding calls with them and answered any questions that they had during this project to the best of my ability. I would seek it out if I didn’t have an immediate answer.
With continued review calls, we were able to come to a great first iteration of the design flows. I remained available for questions that arose during the development process. I also made some adjustments to the designs as other backend restraints became known.